Bushnell Manuals, Parts, Repair, & Warranty Information
OpticsPlanet.com is one of the largest Authorized US Distributors of Bushnell Performance Optics. All products we sell are covered by full Bushnell Factory warranty. Most Bushnell products products carry a Limited Lifetime Warranty, but there are some exceptions. Please note that OpticsPlanet.com does not repair Bushnell and Bausch & Lomb products, but below provide all information required for you to use or fix your Bushnell product should an issue arise. We also provide links to instructional manuals for most of Bushnell's products.
- Bushnell Customer Support Contact information
- Instructional manuals for Bushnell & Bausch & Lomb products
- How To Order Bushnell and Bausch & Lomb Parts
- How to Send Bushnell and Bausch & Lomb Product in for Repair
- Bushnell Performance Optics Warranty:
Bushnell Customer Support Contact information
UNITED STATES
| CANADA Bushnell Corporation of Canada 25A East Pearce St. Richmond Hill, Ontario L4B 2M9 Local Phone - (905) 771-2980 Other - (800) 361-5702 Local Fax - (905) 771-2984 | INTERNATIONAL Bushnell International Department 9200 Cody Overland Park, KS 66214-3259 United Sates Voice - (913) 752-3400 Fax - (913) 752-3572 |
Instructional manuals for Bushnell & Bausch & Lomb products
| BINOCULARS NIGHT VISION LASER RANGEFINDERS SPOTTING SCOPES TELESCOPES RIFLESCOPES Bushnell DNS Digital Compass SPEED GUN | Identifying your product: Each product has a Bushnell 6 digit number printed somewhere on it, match that number with the number listed below. If there is not a number to match it, simply refer to the product name. | To view/print instruction manuals you must first have Acrobat Reader. If you do not have it installed on your computer you can download it here: Mac or PC |
How To Order Bushnell and Bausch & Lomb Parts
Bushnell Parts Ordering:
At this time OpticsPlanet.com does not provide repair for Bushnell products. To order replacement parts or components or repair your Bushnell Performance Sport Optics Product you should contact Bushnell Customer Service toll-free 800-423-3537, and they will be happy to help!How to Send Bushnell and Bausch & Lomb Product in for Repair
Packaging: Box your unit securely, sending only the unit. Do NOT send accessory items such as dust caps, carrying case, eyepieces, mounts, etc.
What to Include:
- A short note explaining the reason you are sending the unit in for repair.
- Your daytime phone number.
- A UPS deliverable address for returning your product to you. (No PO boxes please.)
- A check or money order in the appropriate shipping and handling fee amount (See Chart Below)
| BUSHENLL SHIPPING & HANDLING FEES | |
| Bushnell Elite 3200 Riflescopes Bushnell Elite 4200 Riflescopes Bushnell NextView Binoculars Bushnell Binoculars Bausch & Lomb Binoculars Bushnell Spotting Scopes Bausch & Lomb Spotting Scopes Bushnell Trophy Riflescopes Bushnell Scopechief Riflescopes Bushnell Banner Riflescopes Bushnell Sportsman Riflescopes Bushnell Telescopes Bausch & Lomb Telescopes Bushnell Night Vision Bushnell Bushnell Yardage Pro Bushnell Speedster Speed Gun Bushnell HOLOsight Bushnell Digital Navigation | No Charge No Charge $ 4.95 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $15.00 $15.00 $10.00 $10.00 $10.00 $10.00 $10.00 |
Shipping:
We recommend that you send your unit to Bushnell by way of UPS. UPS provides a tracking # should your unit become lost or damaged. UPS automatically insures each package up to $100.00, and if you choose, you can purchase additional insurance. If you live in the United States your repair should be sent to:
Bushnell Performance Optics
Attention: Repair Department
8500 Marshall Drive
Lenexa, KS 66214
Repair Process:
When your unit is received it will be assigned a repair #. After reading your letter a technician will evaluate your unit to determine what repairs are needed and whether or not warranty coverage will be applicable. It is our option to repair or replace your unit. If your unit is NOT covered under warranty an estimate for repair or replacement will be mailed to you. You will have 20 days to respond, either accepting or declining the recommendation. If you accept the recommendation for repair or replacement you will need to provide payment. That can be in the form of a check, money order, or if you prefer, by MasterCard or VISA. If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit or a comparable replacement of equal value and function will be shipped to you via UPS within the normal turnaround time which may vary seasonally.
In the past Bushnell and Bausch & Lomb products have had different lengths of warranty coverage. However, since 1984, the majority of our products carry a Limited Lifetime Warranty. Bushnell Performance Optics guarantees your product to be free of defects in materials and workmanship for the lifetime of the original owner. The exceptions are as follows.
| Bushnell NorthStar Electronics Bushnell NextView Binoculars Bushnell Falcon Binoculars Bushnell Night Vision Bushnell Yardage Pro Laser Rangefinders Bushnell Speedster Speed Gun Bushnell HOLOsight Bushnell Bushnell Imageview | Two Year Warranty One Year Warranty Two Year Warranty Two Year Warranty Two Year Warranty Two Year Warranty Two Year Warranty Two Year Warranty |
These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.
